AI × Human Experience / Diagnostic

A clear next AI move
in 45 minutes.

For retail, luxury and service leaders who need AI to improve commercial performance without making the customer experience colder, more complicated or less trusted.

What you leave with

Three moves worth making next.

Not a generic AI deck. We use the session to identify where friction is costing time, confidence or revenue — and what should change first.

The session

Focused, commercial and practical.

01 / BeforeYou send the business problem, customer moment or AI initiative that needs to become useful.
02 / In 45 minutesWe find the friction, the human moment and the commercial measure that should guide the next move.
03 / AfterYou leave with three priorities: what to test, what to protect and what to measure.

Right fit

This is for a decision that cannot stay abstract.

It is designed for leaders in retail, luxury, hospitality and service businesses. You may be deciding where AI belongs in the customer journey, why a pilot is not being adopted, how to improve repeat behaviour, or how to keep a premium experience human at scale.

The diagnostic is $500 and available through 30 September 2026. Kirill works internationally in English and Russian.

Before you book

The practical questions.

What should I bring to the session?

Bring one business problem, a customer moment or an AI initiative that needs a clearer commercial direction. A short email with context is enough.

Is this a sales call?

No. The session is paid and designed to be useful on its own. If a follow-on engagement makes sense, that decision comes after the work—not before it.

Do we receive implementation?

You receive the decision frame, three priorities and a practical next move. Implementation, pilots or workshops are separate engagements when they are needed.

How do we book?

Use the booking button to send a short email. Kirill replies within one business day to confirm the context and a suitable time.